8 October 2015
Effective Date: 8 October 2015
Last Modified: 8 October 2015
email at email@example.com, or by
phone at +27 12 653 2587
In order to provide our full range of Services, we may collect the following types of information:
Information you provide
When you register for a username, we ask you for personal information (such as your email address, username, and an account password). In order to improve the quality of our Services and to provide you with a better user experience, we may combine the information you submit with information provided by third parties.
Some portions of our website are provided as paid services. Accordingly, our payment processor may collect billing information from you to facilitate your purchase of Services from us. Such information may include a credit card number, the associated card’s expiration date, and a billing address.
WE DO NOT HAVE ACCESS TO YOUR FINANCIAL DATA, WHICH IS COLLECTED BY OUR PAYMENT PROCESSOR.
Financial data that is collected by our payment processor will only be used as necessary to initiate and complete any orders placed using your account. Credit card purchases for the pay services offered on our site are processed via industry standard encryption through third-party processors, which processors only use your information the purpose of processing orders placed by your account.
Each time you access our Services, our servers may automatically record in their server logs information that your browser sends whenever you visit a website. These server logs may include information such as your Internet Protocol or “IP” address, the date and time of your request, browser type, browser language, and one or more cookies (see description below) that may uniquely identify your browser.
Additionally, we may collect other available demographic information, such as zip code, search history, browsing history, and user history. Aggregate, non-individual membership demographic information may be shared with third parties with whom we have a direct or indirect relationship who may offer products or services we believe you may be interested in.
We may present links that include codes that enable us to track whether these links have been followed. This information is used to improve the quality of our advertising and customised content, as well as the organisation and layout of our website.
Assuming your browser is configured to accept cookies when you visit our websites, we will send one or more cookies to your computer or another device. A cookie is a small file containing a string of characters that uniquely identifies your browser. We may also set one or more cookies in your browser when you click on an ad or other links presented on our website.
Therefore, the ever cookie works to ensure that you do not inadvertently clear your cookies and lose your preferences and ability to use our Service as you have selected and to ensure that we keep people who breach our rules off of MyMobileOfficeOnline for the well-being of the MyMobileOfficeOnline community.
We may retain communications that you send to MyMobileOfficeOnline by email or otherwise, in order to process your inquiries, respond to your requests, and improve our Services.
Affiliated MyMobileOfficeOnline Services on other sites. From time to time, we may offer some of our Services on or through other websites. In the event that we do offer such services, it is possible that personal information you provide to those sites may be sent to MyMobileOfficeOnline to facilitate delivery of those services.
It is very important for you to review the privacy policies for such affiliated sites before submitting personal information to them.
Use of personal information
- Providing our Services (which includes displaying customised advertising and other content);
- Auditing, research, and analysis (to maintain, protect, and improve our Services);
- Technical diagnostics (to ensure our network is functioning as expected);
- Protecting the rights or property of MyMobileOfficeOnline or our users, or third parties;
- To comply with applicable law, to cooperate with law enforcement and the court system;
- Creating new Services; and
- Marketing and sales of advertising.
We process personal information on our servers, which are located in the Republic of South Africa and in other countries. As a result, there exists the possibility that we may process your personal information on a server that is not located in your home country.
In some cases, we may process personal information at the request of third parties and according to their instructions, such as our advertising partners. We will treat all personal information processed at the request of a third party exactly as if we had collected the processed personal information ourselves.
Information communicated via video chat
As the MyMobileOfficeOnline website features interactive video chat services, it is possible for you to communicate identifying information about yourself to other users who are viewing a live video stream from your computer. You should be aware that any such communication is made directly to those users viewing the live video stream, and not to MyMobileOfficeOnline.
We are not responsible for the privacy of personal identifying information that you communicate via video chat to users who are viewing a live video stream from your computer. Accordingly, you should refrain from sharing personal information via live video stream to other users of MyMobileOfficeOnline services.
Privacy principle: choice
Use of our Services requires registering for a username. When you sign up for our Services, we ask you to provide personal information, such as your email address. We will ask for your consent prior to using any provided personal information in any way that is different from the stated purpose for which that information was collected.
Use of our Service may require you to configure your browser settings to allow cookies to be stored on your computer or another browsing device. You should be aware that the Services might not function properly without cookies enabled.
Privacy principle: onward transfer
MyMobileOfficeOnline may from time to time share personal information with individuals or other companies. In the event that we share information with companies or individuals not a part of MyMobileOfficeOnline, we will only do so in the following circumstances:
If we have asked for and received your consent. You should be aware that when you register for a username, during the sign up process, you provide us with permission to share your personal information with trusted third parties (e.g., promotional partners and advertisers) so that they can promote their products and services and those of their affiliates and partners based on your preferences and interests.
You may “opt out” of such disclosure(s) to the extent they include your personally identifiable information by sending an email at any time to firstname.lastname@example.org indicating your intent to do so.
We have a good-faith belief that access, use, preservation, or disclosure of your personal information is reasonably necessary: (a) to satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) to enforce applicable Terms of Service, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; or (d) as required or permitted by law, to protect against harm to the rights, property or safety of MyMobileOfficeOnline, its users, or the public.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who viewed a certain page in our website, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
Privacy principle: security
Appropriate security measures are taken to protect your personal information against unauthorised access to or unauthorised alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices. Physical security measures are also taken to prevent unauthorised access to systems where your personal information is stored.
Your personal information is revealed to our employees, contractors, and agents on a need-to-know basis in operating, developing, or improving our Services. As a condition of their employment or association with MyMobileOfficeOnline, these individuals are bound by confidentiality obligations.
If they fail to maintain the confidentiality of your personal information, they may be subject to discipline, including termination and criminal prosecution.
Privacy principle: data integrity
Although we depend on our users to keep their own personal information up to date, we also perform reasonable actions to ensure that the personal information we process is accurate, complete, and current.
Privacy principle: access
We make good-faith efforts to provide you with access to your personal information that we have collected. In the event that such information is inaccurate, we will endeavour to provide facilities that allow you to either correct this data or to delete it, provided we are not otherwise required to retain such data by law or for legitimate business purposes.
Before processing requests to access, delete, or alter such data, we ask individual users to identify themselves and the information requested to be accessed, deleted, or corrected.
We may refuse to process requests: (i) that require disproportionate technical effort; (ii) that are unreasonably repetitive or systematic; (iii) that would be extremely impractical (for instance, requests concerning information residing on backup tapes); (iv) that jeopardize the privacy of others; or (v) for which access is not otherwise required. Unless providing access and correction service would involve a disproportionate effort, we will perform it free of charge.
Privacy principle: enforcement
It is our policy to contact the complaining user regarding his or her concerns when we receive formal written complaints at this address. In order to resolve any complaints regarding the transfer of personal data that cannot be resolved between MyMobileOfficeOnline and an individual, we will cooperate with the appropriate regulatory authorities, such as local data protection authorities.
By providing your email address in connection with the creation of an account with MyMobileOfficeOnline, you thereby demonstrate your consent to receive email communications from us. Email addresses, when provided, are only used for notifications, account verification and critical system messages. Your email address is never sold or shared. If you wish to “opt-out” of all future email communications relating to MyMobileOfficeOnline.
email at email@example.com, or by phone at +27 12 653 2587